Last updated: 15 May 2026
These Terms of Use govern your access to and use of the brightfrost-shore website and our financial education programmes. By accessing our website or enrolling in our services, you agree to be bound by these terms.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.
For the purposes of these terms:
You may use our website to:
You must not use our website to:
Enrolment in our programmes requires submission of an enquiry form. Enrolment is complete only when we confirm acceptance and payment is received. We reserve the right to decline enrolment at our discretion.
Parents or legal guardians must enrol participants under 18 years of age. By enrolling a child, you confirm that you have parental responsibility.
Programme fees are stated on our website and in programme materials. Fees must be paid before the programme commences unless alternative arrangements have been agreed in writing.
We reserve the right to change fees for future terms. Enrolled participants will be notified of fee changes in advance.
Payment can be made via the methods specified during enrolment. All payments are processed securely through third-party payment providers.
If payment is not received by the specified date, we may withdraw the participant's place without notice.
Cancellation by you:
Cancellation by us: If we cancel a programme, you will receive a full refund or the option to transfer to an alternative programme.
Refunds will be processed within 14 working days using the original payment method.
Regular attendance is encouraged to maximise learning outcomes. We do not provide refunds for missed sessions unless the programme is cancelled by us.
Participants are expected to behave respectfully towards instructors and other participants. We reserve the right to exclude participants whose behaviour is disruptive or inappropriate, without refund.
All content on our website and in our programme materials, including text, graphics, logos, and educational resources, is owned by brightfrost-shore or our licensors and is protected by copyright and other intellectual property laws.
You may view and print content for personal, non-commercial use only. Any other use requires our written permission.
Educational materials provided during programmes are for the participant's personal use. They may not be reproduced, distributed, or used for commercial purposes without permission.
Our programmes provide financial education and are not professional financial advice. We do not guarantee specific outcomes or results from participation.
Decisions made based on concepts learned in our programmes are the responsibility of the individual or their parents/guardians. We are not liable for financial decisions made by participants or their families.
While we strive to ensure information on our website is accurate and up to date, we do not warrant the completeness or accuracy of any content. Programme details, schedules, and fees are subject to change.
To the extent permitted by law, our total liability for any claims arising from your use of our services or website is limited to the amount you paid for the specific programme in question.
Nothing in these terms excludes or limits our liability for:
We are committed to safeguarding children and young people. All staff and instructors are DBS-checked and trained in safeguarding procedures.
If we have concerns about a participant's welfare, we will follow statutory safeguarding procedures, which may include contacting relevant authorities.
Parents/guardians must inform us of any medical conditions, allergies, or special needs that may affect participation.
We collect and process personal data in accordance with our Privacy Policy and applicable data protection laws. By using our services, you consent to such processing.
Please refer to our Privacy Policy and GDPR pages for detailed information about how we handle personal data.
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of external sites. Links are provided for convenience and do not imply endorsement.
We reserve the right to modify, suspend, or discontinue any aspect of our services or website at any time without prior notice. We are not liable to you or any third party for any modification, suspension, or discontinuation.
We may update these Terms of Use from time to time. The date at the top of this page indicates the last revision. Continued use of our services after changes constitutes acceptance of the revised terms.
Significant changes will be communicated via email to enrolled families or through prominent notice on our website.
These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
These Terms of Use, together with our Privacy Policy, GDPR information, and Cookies Policy, constitute the entire agreement between you and brightfrost-shore regarding use of our website and services.
If you have questions about these Terms of Use, please contact us:
Email: [email protected]
Address: Bristol Community Learning Centre, Clifton Village, Bristol BS8 4AA, United Kingdom